Visit Newport Memory Care
At Newport Memory Care, we believe that family and friends play a critical role in our residents’ emotional and physical well-being. But, because of the significant risk posed by COVID-19 and our obligation to follow federal, state, and county health guidelines—keeping you connected with your loved ones has never been more challenging. This page was designed to keep you up-to-date and informed of all visitation options.
Visit Newport Memory Care
At Newport Memory Care, we believe that family and friends play a critical role in our residents’ emotional and physical well-being. But, because of the significant risk posed by COVID-19 and our obligation to follow federal, state, and county health guidelines—keeping you connected with your loved ones has never been more challenging. This page was designed to keep you up-to-date and informed of all visitation options.
We’re committed to facilitating visitation options while keeping everyone’s safety and well-being our top priority. Please see below for the status of our different visitation options.
(This page was last updated on 5/19/21)
OPEN Facility Tours
To schedule a tour, contact our Director of Operations, Chanel Sanchez at 949-220-9700, ext. 301 (after-hours number: 714-654-5463). We look forward to meeting you!
OPEN Video Visits & Phone Calls
Video visits and phone calls are a simple and convenient way to keep in touch! For help coordinating a virtual visit, call 949-220-9700.
OPEN Outdoor Visits
To schedule an outdoor visit in our visitation booth, please CLICK HERE or call 949-220-9700. For the safety of your loved ones and our team members, all visitors must adhere to the following guidance:
- Visitation will be limited to three guests at a time and 30 minutes per visit, per day.
- Maximum two visits per week per resident.
- Visitors will be screened with a questionnaire and temperature check before visitation.
- A team member must be present to monitor all visits and disinfect the visitation area between visits.
- Suspected or confirmed COVID-positive residents may not host visitation.
- Visitors and residents must wear facial coverings at all times and maintain good hand hygiene.
- Visitors must remain behind a barrier, at least six feet apart, with no resident physical contact, including handshaking, hugging, or touching of any kind.
- Visitation can occur when the regional Air Quality Index (AQI) is 100 or less (moderate).
*Outdoor visits may be subject to change or cancellation due to federal, state, or county policy changes, COVID-19 status changes, availability of resident/staff, weather conditions, and/or poor air quality.
OPEN Indoor Visits
Limited indoor visits are now available! To schedule an indoor visit, please CLICK HERE or call (949) 220-9700. For details about our safety guidelines, please call (949) 220-9700.
*Indoor visits may be subject to change or cancellation due to federal, state, or county policy changes, COVID-19 status changes, and/or availability of resident/staff.
OPEN Indoor Visits for Compassionate Care
Indoor visits for compassionate care situations, such as end of life, are available when pre-approved by administration. For more information or to request approval, please call (949) 220-9700.
Please note that all policies are subject to change and visits may be subject to cancellation due to rapidly changing governmental guidance, COVID-19 status changes, staff availability, weather conditions, poor air quality, or other unforeseen circumstances.
Get in touch
Front Desk Phone
(949) 220-9700
Office Hours
Monday – Friday: 8:00 am – 5:00 pm
After Hours Helpline
(714) 654-5463
Street Address
1000 Halyard
Newport Beach, CA 92663
Directions & Map