Visitor Policy

At Newport Beach Memory Care, we believe that family and friends play a critical role in our residents’ emotional and physical well-being. CLICK HERE for the most current, detailed information regarding available visitation options.

How is Newport Beach Memory Care protecting residents and staff from COVID-19 and other infectious diseases?

The team at Newport Beach is coordinating closely with county, state, and federal agencies while implementing new infection control protocols.

Below are several of the infection control measures we have implemented to prevent the spread of infections:

• Staff members are screened daily upon entry per guidelines from the Centers for Medicare and Medicaid Services (CMS). The screening includes a questionnaire and a temperature check taken before direct resident contact.
  • Staff members experiencing respiratory symptoms or fever of 100.4 degrees or above and no known COVID-19 exposure are directed to stay home and self-quarantine 7 days for resolution of symptoms and must be afebrile for 72 hours.
  • Staff members experiencing respiratory symptoms or fever of 100.4 degrees or above and have a known COVID-19 exposure are directed to stay home and self-quarantine until a total of 7 days free of symptoms have passed or has been afebrile for 72 hours whichever is longer, or the employee has received a negative result on a COVID-19.
  • Staff members who have traveled out of the country to designated regions or returned from a cruise are required to self-isolate for 14 days prior to returning to work.
• Staff hand hygiene compliance is monitored daily.
• Staff use personal protective equipment (PPE) such as N95 masks, surgical masks, gloves, and gowns as prescribed by local, state, and federal guidelines.
• Staff have been trained on the most current information and guidance from CMS, Centers for Disease Control (CDC), and the California Department of Public Health (CDPH).
• Facility access has been limited to one entry point.
• Infection prevention signage is posted at the entrance and throughout the facility.
• Essential personnel are monitored to ensure compliance with hand-washing, PPE, and social distancing guidelines.
• Residents are provided up-to-date education on the COVID-19/Coronavirus guidelines and all mandated restrictions imposed by CDC, CDPH, and CMS.
• Residents are monitored daily for fever and respiratory symptoms.

What must essential personnel do to keep patients safe? 

Essential personnel must follow the following precautions:

• Wear Personal Protective Equipment (PPE), such as facemasks, as prescribed by the facility
• Clean your hands upon arrival and after leaving
• Cover your cough or sneeze with a tissue or sleeve
• Clean your hands after coughing or sneezing
• Avoid close contact with people who are sick
• Avoid touching your eyes, nose, and mouth

Are you accepting personal protective equipment (PPE) donations?

Yes, we are currently accepting new/unused PPE such as disposable face masks of all kinds, N95 masks, face shields, and disposable or reusable isolation gowns. If you are a local business or individual and have access to any of these items, please give us a call.

Can I deliver food/drinks, flowers, or balloons to residents?

Due to the risk of infection, outside deliveries including food/drinks, flowers, and balloons are not currently permitted.

Are you hiring?

Yes! Our facility remains open and we are actively recruiting for multiple positions. Please visit our careers page for more information or download and send us this application.

What is Coronavirus (COVID-19)?

Coronavirus (COVID-19) is a new respiratory disease spreading globally with instances of COVID-19 throughout the United States. Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed COVID-19 cases.

Who is at higher risk? 

According to the Centers for Disease Control and Prevention (CDC), older adults and people who have serious chronic medical conditions like heart disease, diabetes, and lung disease are most at risk for getting very sick from this illness.

What is the best way to prevent the spread of COVID-19?

According to the CDC, you can protect yourself and others from COVID-19 by washing your hands often, avoiding close contact with those who are sick and those outside of your household, covering your mouth and nose with a mask when around others, covering coughs and sneezes, cleaning and disinfecting frequently touched surfaces daily, and by monitoring your health daily. Please visit this webpage for additional information.

Where can I find additional information? 

Please visit CDC.gov for up-to-date information regarding COVID-19.